Description

Grassroots, community-based organization based in St. Louis Metro Area, offering 4 programs:

1. Peer Support Line: Provides free, confidential, identity-affirming emotional support and resource referrals, by and for the St. Louis LGBTQIA+ community, using a peer counseling approach. Anyone can call to process experiences, brainstorm ideas, explore resources, or simply have a good conversation. Friends, family members, and allies are welcome to call to discuss how best to support the LGBTQIA+ individuals in their lives. 314-380-7774 (toll-free: 844-785-7774), open Fridays-Mondays 1-7pm. Request a call from a trained LGBTQIA-affirming peer counselor at tinyurl.com/SQSHCall.

2. Education & Training: SQSH offers high-quality, sliding-scale training services in peer counseling, protest support, facilitation, LGBTQIA-affirming care, and related socio-emotional skills from a trauma-informed, LGBTQIA-centered, and anti-oppressive lens, using best practices from the fields of social work, mental health, and peer support. Potential audiences include: Service providers, Administrative staff, Community organizations, Support groups, Schools and universities, Guidance and career counselors, Teachers and faculty, Friend groups and family units, Roommates and flatmates, Conferences and social networks. Request a Training or Schedule a Free Consultation; SQSH Training Promotional Package.

3. SQSHBook Resource Guide: We boost LGBTQIA+ community access to resources using our SQSHBook resource guide, which catalogues 1000+ St. Louis resources, consolidates vetting information from queer-led organizations, and connects users to LGBTQIA-affirming services. Unlike national hotlines, SQSH can connect you with grassroots community wisdom and culturally competent local resources. Use the SQSHBook to find queer-vetted, identity-affirming resources across a range of categories, including housing, food, healthcare, support groups, and more. Submit a Resource, Edit a Resource.

4. Call Data & Advocacy: As the only group systematically collecting qualitative, holistic data on the lives of queer St. Louisans, we offer a much-needed evidence-based assessment of the local queer population. If you’d like to receive a presentation on our needs assessment data, request for call data on particular topics, or better understand the needs of the St. Louis LGBTQIA+ community: Request a Data Presentation, or Email SQSH's Program Evaluation Team.

Contact Information

Toll-free Helpline

4240 Duncan Ave

St. Louis, Missouri 63110

Co-Working Office

Regular Hours
    Helpline Fri-Mon 1-7pm

Community Reviews

Disclaimer: SQSH does not endorse any Reviews. Each Review reflects the personal experience and opinions of the Reviewer. Refer to our Review Guidelines for details.

  • Total Reviews: 1
  • 0 Recommended
  • 1 Not Recommended
  • 0 Neutral

Not Recommended by Jessica

October 30, 2024 · Personal Experience with a Resource

No one ever answers the phone. All you get is "the person you are looking for is unavailable. GOODBYE."

Detailed Resource Information

Populations Prioritized

Restrictions/Eligibility Criteria Present

    Restrictions/Eligibility Criteria Present

Restrictions/Eligibility Criteria

    Restrictions/eligibility criteria vary by SQSH program. Some programs are specifically for queer/LGBTQIA+ St. Louisans.

Age

    Youth (13-18)

Gender

    Agender
    Gender Non-Conforming
    Genderfluid
    Genderqueer
    Non-Binary
    Queer
    Questioning
    Transgender Men
    Transgender Women
    Two-Spirit
    Unknown/NA

Sexuality

    Asexual Spectrum
    Aromantic Spectrum
    Bisexual
    Pansexual
    Gay
    Lesbian
    Queer
    Questioning
    Two-Spirit
    Non-Monogamous / Polyamorous
    Unknown/NA

Race / Ethnicity

    Black / African-American / African Descent

Disability Or Chronic Health Condition

    Hearing Impairment
    Intellectual or Learning
    Neurological
    Physical
    Psychiatric/Mental Health
    Visual Impairment
    Chronic Pain
    Homebound
    Unknown/NA

Intersex Status

    Yes
Locations Served

Geographically Bound

    Yes

Locations Served Notes

    St. Louis Metro Area

State

    Missouri
    Illinois

County

    St. Louis City (MO)
    St. Louis County (MO)
    St. Clair County / East St. Louis (IL)
    Jefferson County (MO)
    Franklin County (MO)
    Lincoln County (MO)
    St. Charles County (MO)
    Madison County (IL)
    St. Louis Metro East (IL)
    Jersey County (IL)
    Clinton County (MO)
    Warren County (MO)
Identity Affirming Vetting Policies

Vetted Or Listed As Queer Affirming

    Yes: Vetted by PROMO
    Yes: Vetted by SQSH
    Yes: Trained by SQSH

Vetted Or Listed As Trans Affirming

    Yes: Vetted by Metro Trans Umbrella Group
    Yes: Vetted by Trans Education Service, LLC

Queer-Owned / -Led

    Yes: Queer-Owned/-Led
    Yes: Queer People are in Leadership Positions

Queer Owned Led Notes

    All Staff and All/Most Volunteers are Queer

Trans-Owned / -Led

    Yes: Trans-Owned/-Led
    Yes: Trans People are in Leadership Positions

Trans Owned Led Notes

    Most Staff and Volunteers are Trans

Immigrant Owned Led

    Yes: Immigrant-Owned/-Led

Immigrant Owned Led Notes

    Co-Founder is an Immigrant

Bipocblack Owned Led

    Yes: BIPOC-Owned/-Led
    Yes: BIPOC are in Leadership Positions

Bipocblack Owned Led Notes

    8 out of 9 Staff are BIPOC

Sexual Orientation Affirming Policies

    Has Confidentiality Policies around Sexual Orientation
    Has Anti-Discrimination Policies around Sexual Orientation
    Has Anti-Harassment Policies around Sexual Orientation
    Staff is Trained in LGBTQIA+ Issues
    Curriculum or Content Includes LGBTQIA+ Perspectives

Gender Identity Affirming Policies

    Has Confidentiality Policies around Gender Identity & Gender Expression
    Has Anti-Discrimination Policies around Gender Identity & Gender Expression
    Has Anti-Harassment Policies around Gender Identity & Gender Expression
    Uses Intake Paperwork with Inclusive Language for Gender & Pronouns
    Asks For & Respects People's Pronouns
    Service & Outreach Policies Promote Gender Diversity Among Clientele
    Curriculum or Content Includes Trans Perspectives
    Uses Gender-Inclusive Language in Daily Communications
    Staff is Trained in Trans Issues

Immigrant Affirming Policies

    Has Confidentiality Policies around Citizenship & Immigration Status

Blackbipoc Affirming Policies

    Has Anti-Discrimination Policies around Race & Ethnicity
    Uses Black/BIPOC-Inclusive Language in Daily Communications
    Uses Intake Paperwork with Inclusive Language for Race & Ethnicity
Other Accessibility Factors

Covidguidelines Proof Of Vaccination

    Requires proof of vaccination and/or negative COVID test

Covid Guidelines Masking Policy

    Requires masking

Covid Guidelines Social Distancing

    Requires social distancing

Ways To Access Resource

    Transportation to Physical Location Not Required
    Delivery Option(s) Not Available
    Virtual Option(s) Available
    Internet Required
    Primarily Over-the-Phone

Ways To Access Resource Notes

    Various programs have different ways to access; Helpline is over the phone

Cost

    Free
    Sliding Scale (fee based on income and other factors)

Language Interpretation Offered

    Does not offer language interpretation

Language Translation Offered

    Does not offer language translation

Documentation Required

    No documentation or IDs required

Confidentiality

    Has its Own Confidentiality Policies in Place

Relationship With Carceral Systems

    Does Not Use Non-Consensual Active Rescue

Relationship With Carceral Systems Notes

    Abolitionist values

Accessible To Wheelchairs Mobility Devices

    Ramp(s) available
    Elevator(s) available
    Automatic Doors Available
    Wheelchair(s) not provided
    Electronic Convenience Vehicle(s) not provided
    Accessible Parking available

Scent Noise And Cold Free Spaces

    Scent-free or low-scent spaces available
    Dim lighting available

Outside Food Drink Permitted

    Outside food and drink permitted for all

Bathrooms

    Bathrooms available for free

Caretaker Accommodations Notes

    Depends on specific program and venue

Vaping Permitted

    Vaping permitted without restriction

Cigarette Smoking Permitted

    Cigarette smoking permitted without restriction

Alcohol Permitted

    Alcohol not permitted
    Alcohol permitted in designated area

Alcohol Permitted Notes

    Depends on specific program & context

Other Conditions For Accessing Service

    Requires parent/guardian consent

Availability

    Currently has open slots
    Currently on a waitlist
    Currently not taking new clients/requests

Availability Notes

    Depends on program
Also Listed By
STL Mutual Aid Resource Guide
Unite Us
Psychology Today

SQSHBook is a program led by the St. Louis Queer+ Support Helpline (SQSH)

SQSH is a grassroots, queer-led collective dedicated to facilitating healing spaces and providing holistic support for queer St. Louisans to thrive.
Our Peer Support Helpline is open
Friday through Monday, 1:00-7:00 PM CT
Toll-Free:
4220 Duncan Ave, Suite 201
St. Louis, MO 63110
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