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SQSHBook is a program led by the St. Louis Queer+ Support Helpline (SQSH)

SQSH is a grassroots, queer-led collective dedicated to facilitating healing spaces and providing holistic support for queer St. Louisans to thrive.

Our Peer Support Helpline is open
Friday through Monday, 1:00-7:00 PM CT

Local: 314-380-7774

Toll-Free: 884-785-7774

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4220 Duncan Ave, Suite 201
St. Louis, MO 63110
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The Women's Safe House

  • 12.5 Relationship & Sexual Violence: Shelters for Survivors
Claimed
In Operation

Description

Provides safe shelter and transitional living services to women (who have had a domestic violence event) and their dependent children, to empower women to make informed choices about their futures. Founded in 1922, TWSH is the first domestic violence shelter in St. Louis. It is also the largest in St. Louis. Utilizes restorative justice practices. Maximum length of stay is client dependent.

Services:

  • Shelter & meals
  • After-care program
  • Court advocacy
  • Housing advocacy and referrals
  • Living skills, financial literacy and parenting classes
  • On-site nurse
  • Professional therapy for women and children
  • Structured program for children
  • Support groups for women and children shelter residents
  • Limited transportation

In April 2024 TWSH completed one trans competency training with Trans Housing Initiative St. Louis (THISTL). TWSH currently accepts both transgender and cisgender women.

Contact Information

Website
https://www.twsh.org/
1 (314) 772-4535
24-Hour Crisis Intervention Hotline
abuie@twsh.org
abuie@twsh.org
P.O. Box 63010
St. Louis, MO 63163
Confidential P.O. Box
Regular Hours
24/7

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Detailed Resource Information

Populations Prioritized

Restrictions/Eligibility Criteria Present

  • Restrictions/Eligibility Criteria Present

Restrictions/Eligibility Criteria

  • Must have had a domestic violence incident. Accepts male children up to age 17. Anyone who identifies with the gender population served (women) can access services.

Age

  • Children (0-12)
  • Youth (13-18)
  • Adults (19-64)

Gender

  • Cisgender Women
  • Transgender Women

Victim/Survivor of Relationship/Sexual Violence

  • Yes

Housing Status

  • Unhoused
Locations Served

Geographically Bound

  • Yes

Location(s) Served Notes

  • United States
Identity Affirming Vetting Policies

Sexual Orientation-Affirming Policies

  • Has Confidentiality Policies around Sexual Orientation
  • Has Anti-Discrimination Policies around Sexual Orientation
  • Has Anti-Harassment Policies around Sexual Orientation
  • Uses Intake Paperwork with Inclusive Language for Sexual Orientation
  • Staff is Trained in LGBTQIA+ Issues
  • Curriculum or Content Includes LGBTQIA+ Perspectives
  • Hiring Policies Promote Sexuality Diversity Among Staff
  • Service & Outreach Policies Promote Sexuality Diversity Among Clientele

Gender Identity-Affirming Policies

  • Has Confidentiality Policies around Gender Identity & Gender Expression
  • Has Anti-Discrimination Policies around Gender Identity & Gender Expression
  • Has Anti-Harassment Policies around Gender Identity & Gender Expression
  • Dress Code Includes Diverse Gender Expressions
  • Asks For & Respects People's Pronouns
  • Uses Intake Paperwork with Inclusive Language for Gender & Pronouns
  • Offers Gender-Neutral Bathrooms, Single Stall Bathrooms, or Private Changing Areas
  • Staff is Trained in Trans Issues
  • Uses Gender-Inclusive Language in Daily Communications
  • Curriculum or Content Includes Trans Perspectives
  • Supports Gender-Affirming Self-Care Rituals (e.g. Binding, Tucking, Packing)
  • Service & Outreach Policies Promote Gender Diversity Among Clientele
  • Hiring Policies Promote Gender Diversity Among Staff

Immigrant-Affirming Policies

  • Has Confidentiality Policies around Citizenship & Immigration Status
  • Has Anti-Discrimination Policies around Citizenship & Immigration Status
  • Has Anti-Harassment Policies around Citizenship & Immigration Status
  • Works With Undocumented Immigrants Without Involving Institutional Authorities
  • Dress Code Includes Diverse Cultural Expressions
  • Staff is Trained in Immigration Issues
  • Uses Intake Paperwork with Inclusive Language for Citizenship & Immigration Status
  • Uses Immigrant-Inclusive Language in Daily Communications
  • Curriculum or Content Includes Immigrant Perspectives
  • Service & Outreach Policies Promote Citizenship & Immigration Status Diversity
  • Hiring Policies Promote Citizenship & Immigration Status Diversity Among Staff

Black/BIPOC-Affirming Policies

  • Has Anti-Discrimination Policies around Race & Ethnicity
  • Has Anti-Harassment Policies around Race & Ethnicity
  • Works With Black & Brown People Without Involving Institutional Authorities
  • Dress Code Includes Diverse Racial & Ethnic Norms
  • Uses Intake Paperwork with Inclusive Language for Race & Ethnicity
  • Uses Black/BIPOC-Inclusive Language in Daily Communications
  • Staff is Trained in Race & Ethnicity Issues
  • Curriculum or Content Includes Black/BIPOC Perspectives
  • Service & Outreach Policies Promote Racial & Ethnic Diversity Among Clientele
  • Hiring Policies Promote Racial & Ethnic Diversity Among Staff
Other Accessibility Factors

COVID Guidelines: Proof of Vaccination / Neg Test

  • Does not require proof of vaccination and/or negative COVID test

COVID Guidelines: Masking Policy

  • No masking policy

COVID Guidelines: Notes

  • Social distancing only required if positive for COVID and within recommended date of contagiousness.

Ways to Access Resource

  • Transportation to Physical Location Not Required
  • Primarily Over-the-Phone

Cost

  • Free

Payment or Insurance Accepted

  • No insurance or other funding accepted

Language Interpretation Offered

  • American Sign Language (ASL)
  • Arabic
  • Cantonese
  • Hindi
  • Mandarin/Chinese
  • Spanish
  • Subtitles/Transcription
  • Vietnamese

Language Interpretation Offered Notes

  • Uses a 2nd party for language interpretation needs

Language Translation Offered

  • Arabic
  • Bosnian/Serbian/Croatian
  • Cantonese
  • Hindi
  • Mandarin/Chinese
  • Spanish
  • Vietnamese

Documentation Required

  • No documentation or IDs required

Confidentiality

  • Privileged (Attorneys, Mediators, Domestic Violence Shelters, etc.)

Relationship with Carceral Systems Notes

  • Actively Works with the Police, Courts, and other Criminal Legal Systems

Accessible to Wheelchairs & Mobility Devices

  • Hands Required to Open Doors
  • Going Up / Down a Floor is Required
  • Elevator(s) not available
  • Wheelchair(s) not provided
  • Electronic Convenience Vehicle(s) not provided

Bathrooms Available

  • Bathrooms available for free
  • Bathrooms available for a fee
  • Bathrooms contain a grab/transfer bar/hook
  • Bathrooms contain a sharps dispenser

Caretaker Accommodations

  • Breastfeeding spaces available

Other Conditions for Accessing Resource

  • Requires minors to be accompanied by adult(s)
  • Requires bags to be checked/searched before entry

Availability

  • Currently has open slots

Also Listed By

  • 211 Resource Database