Description

Confidential, 24/7 crisis intervention for runaway and homeless youth and their families via phone, chat, email, text, and bulletin board. Referrals, conference calling with a parent upon youth's request, conflict mediation, and information hotline.

Free bus tickets home to family or shelter for qualified youth ages 12-21. Call or text 1-800-RUNAWAY (786-2929) or visit www.1800runaway.org

Community Reviews

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Detailed Resource Information

Populations Prioritized

Age

    Youth (13-18)
    Adults (19-64)
    Children (0-12)

Housing Status

    Unhoused
Locations Served

Geographically Bound

    No

Locations Served Notes

    United States

State

    National
Identity Affirming Vetting Policies

Sexual Orientation Affirming Policies

    Has Confidentiality Policies around Sexual Orientation
    Has Anti-Discrimination Policies around Sexual Orientation
    Has Anti-Harassment Policies around Sexual Orientation
    Uses Intake Paperwork with Inclusive Language for Sexual Orientation
    Staff is Trained in LGBTQIA+ Issues
    Curriculum or Content Includes LGBTQIA+ Perspectives
    Service & Outreach Policies Promote Sexuality Diversity Among Clientele
    Hiring Policies Promote Sexuality Diversity Among Staff

Gender Identity Affirming Policies

    Has Confidentiality Policies around Gender Identity & Gender Expression
    Has Anti-Discrimination Policies around Gender Identity & Gender Expression
    Has Anti-Harassment Policies around Gender Identity & Gender Expression
    Dress Code Includes Diverse Gender Expressions
    Asks For & Respects People's Pronouns
    Uses Intake Paperwork with Inclusive Language for Gender & Pronouns
    Offers Gender-Neutral Bathrooms, Single Stall Bathrooms, or Private Changing Areas
    Staff is Trained in Trans Issues
    People Can Use Bathrooms Aligned with Their Gender Identity
    Uses Gender-Inclusive Language in Daily Communications
    Curriculum or Content Includes Trans Perspectives
    Supports Gender-Affirming Self-Care Rituals (e.g. Binding, Tucking, Packing)
    Service & Outreach Policies Promote Gender Diversity Among Clientele
    Hiring Policies Promote Gender Diversity Among Staff

Immigrant Affirming Policies

    Has Confidentiality Policies around Citizenship & Immigration Status
    Has Anti-Discrimination Policies around Citizenship & Immigration Status
    Has Anti-Harassment Policies around Citizenship & Immigration Status
    Works With Undocumented Immigrants Without Involving Institutional Authorities
    Dress Code Includes Diverse Cultural Expressions
    Uses Intake Paperwork with Inclusive Language for Citizenship & Immigration Status
    Staff is Trained in Immigration Issues
    Uses Immigrant-Inclusive Language in Daily Communications
    Curriculum or Content Includes Immigrant Perspectives
    Service & Outreach Policies Promote Citizenship & Immigration Status Diversity

Blackbipoc Affirming Policies

    Has Anti-Discrimination Policies around Race & Ethnicity
    Has Anti-Harassment Policies around Race & Ethnicity
    Works With Black & Brown People Without Involving Institutional Authorities
    Dress Code Includes Diverse Racial & Ethnic Norms
    Staff is Trained in Race & Ethnicity Issues
    Uses Intake Paperwork with Inclusive Language for Race & Ethnicity
    Uses Black/BIPOC-Inclusive Language in Daily Communications
    Curriculum or Content Includes Black/BIPOC Perspectives
    Service & Outreach Policies Promote Racial & Ethnic Diversity Among Clientele
    Hiring Policies Promote Racial & Ethnic Diversity Among Staff
Other Accessibility Factors

Covid Guidelines Masking Policy

    Does not require masking

Covid Guidelines Social Distancing

    No social distancing policy

Ways To Access Resource

    Virtual Option(s) Available
    Primarily Over-the-Phone

Cost

    Free

Payment Or Insurance Accepted

    No insurance or other funding accepted

Language Interpretation Offered

    American Sign Language (ASL)
    Arabic
    Bosnian/Serbian/Croatian
    Cantonese
    English
    Hindi
    Mandarin/Chinese
    Spanish
    Vietnamese

Language Translation Offered

    Arabic
    Bosnian/Serbian/Croatian
    Cantonese
    English
    Hindi
    Mandarin/Chinese
    Spanish
    Vietnamese

Documentation Required Notes

    Documentation (ID or equivalent) is only required when youth use our Home Free program. All other services do not require documentation from clients.

Confidentiality

    HIPAA compliant

Accessible To Wheelchairs Mobility Devices

    Hands Required to Open Doors

Bathrooms

    Bathrooms not available

Caretaker Accommodations

    No caretaker accommodations

Other Conditions For Accessing Service Notes

    No services at site for clients.

Availability Notes

    All services are via phone, chat, text, email or bulletin board.
Also Listed By
211 Resource Database

SQSHBook is a program led by the St. Louis Queer+ Support Helpline (SQSH)

SQSH is a grassroots, queer-led collective dedicated to facilitating healing spaces and providing holistic support for queer St. Louisans to thrive.
Our Peer Support Helpline is open
Friday through Monday, 1:00-7:00 PM CT
Toll-Free:
4220 Duncan Ave, Suite 201
St. Louis, MO 63110
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